Maya
Mom to Eli, age 6 · Ultra-rare neurological condition
After two years of appointments, someone from VENE called just to ask how we were doing. I cried for an hour. In a good way.
Eli's diagnosis came with a 30-page care plan and zero follow-up. The VENE parent peer we were matched with had a child with a different rare disease — but the same long nights. She didn't try to fix anything. She just stayed on the phone.